“Before meeting with Melissa St. Clair at Paper Chaser Biz LLC to develop formal SOPs, all process lived in my mind. As my team grew, I was becoming the bottleneck for decisions and knew it was time for proper process and documentation. Leading a busy PR agency and scaling the team and business meant an increasing need for formalized standard operating procedures. Efficient and effective. My team and I were able to talk through our procedures with Melissa and together we produced official documentation in only two work sessions. Beyond the work, Melissa’s structure made the process simple and truly enjoyable!”   

Altimese Nichole
CEO & Founder, The Ezer Agency