customer service

Beeline for Business…Email Etiquette

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Posted in:  Administrative ProfessionalBusiness TipsEntrepreneurSmall BusinessVirtual Assistant

Email is the primary means of communication for business and that means it is often the first impression. We all know that the first impression is a lasting impression. As an entrepreneur, I provide virtual administrative services for small business owners and know first-hand a stellar first impression is paramount.  I work behind the scenes […]

Pumped up customer service for flat tire!

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Posted in:  Business TipsSmall Business

Off we go! Our bags were packed. Had planned a little get-away for two prior to our “Permanent Change of Station” (PCS). We overnighted with friends en route to our vacation destination and when we prepared to leave in the morning, we saw it – a flat tire. Friends readily helped by supplying an air […]

Beeline for Business…Troubleshooting: 10 days, 10 people

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Posted in:  Business TipsSmall Business

You may recall in June my house was struck by lightning knocking out a good deal of electronic equipment (reference blog: Nature’s Fireworks). Fortunately my computer was not plugged in at the time and the damaged electronics were plugged in to two separate surge protectors. (The DVR and the garage door also got bamboozled, but […]